Frequently Asked Questions

Ordering & Logistics

Orders & Shipping

Orders dispatch within twenty-four hours from our central studio. Express delivery arrives within three to five business days worldwide.

Every shipment includes full tracking details via email and SMS immediately after dispatch from our atelier.

All local taxes and import duties are calculated and included at checkout, ensuring seamless doorstep arrival without added fees.

Garment Guidance

Garments fit true to size with a modern, relaxed silhouette. Precise measurements sit on each item page alongside model details.

Dry clean structured wool outerwear. Gently hand-wash organic silk and fine merino knits in cold water using gentle neutral detergent.

We offer complimentary global returns within fourteen days of delivery. Items must remain unworn with all security tags intact.

Our concierge team is available Monday through Friday to assist with sizing advice or custom orders.