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Frequently asked questions
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How do I place an order on Avesth?
Browse our product catalog, select your preferred size or style, and add the item to your shopping cart. Proceed to checkout, fill in your shipping and contact details, and choose your preferred payment method to complete the purchase.
What are the available shipping options and delivery times?
We offer standard home delivery across Bangladesh. Standard deliveries inside Dhaka typically take 2–3 business days, while nationwide shipping outside Dhaka takes 3–5 business days.
What payment options do you accept?
We accept Cash on Delivery (COD) as well as mobile banking platforms (bKash, Nagad) and major debit/credit cards through our secure checkout gateway.
What is your return and exchange policy?
If you receive a defective, damaged, or incorrect item, please notify our customer support within 3 days of delivery. The item must remain unworn, unwashed, and in its original packaging with tags intact to qualify for an exchange or store credit.
How can I reach customer support for further help?
You can reach us directly via WhatsApp at +880 1941-712277 or email your inquiries to team@avesth.com. Our support team is available to assist you promptly.
What customer support services does Avesth offer if I need help after placing an order?
Our dedicated support team assists with order tracking, sizing recommendations, exchange processing, and general order inquiries. For immediate assistance, reach out directly via WhatsApp at +880 1941-712277 or send an email to team@avesth.com, and a team member will address your request promptly.
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